All vouchers are delivered via email to the gift buyer or the gift receiver depending on the request at point of purchase.

All physical products purchased are delivered via the Gift Partner. The delivery time and Gift Partner contact details are advised on the order confirmation email.

Returns & Exchange

The return or exchange of gifts for whatever reason is subject to the individual returns & exchange policy of the Gift Partner in question. Recipients should liaise directly with the Gift Partner to arrange for return or exchange of a gift.

Refunds

Gift House will not issue refunds to customers in respect of gifts returned. Gift refunds or gift exchanges are to be dealt with directly between the Customer and the Gift Partner.